Today’s spotlight is on Andrew Briggs, the Technical Manager for SEHBAC. He splits his time between our Double Glazing and Conservatory factories in Ipswich and Romford.
How long have you worked for SEHBAC?
I started in May 1989, so 20 years.
How did you get into the industry?
I’ve always worked in the manufacturing side of the business rather than being customer-facing. Like most people I started working for SEHBAC by responding to an ad in the local paper. They were looking for a line inspector (quality control), in the double glazing factory.
I then got put into the testing department, where all of our products are tested - e.g. glass is tested to ensure it doesn’t shatter, doors and windows are tested for security, etc.
I then moved into head office, in the replacement parts department, for three years.
The role then became more technical as the business changed, and I went into managing the manufacturing software, for the machinery in the factory. Basically I dealt with translating customer orders into our manufacturing system, to create bespoke windows, doors, conservatories etc.
Now I’m totally technical, so I still manage the manufacturing software, and oversee any customer queries of a technical nature. I also deal with technical issues in the factory, and the creation of any new products. I also get involved in pricing etc, it’s a very varied role which I really enjoy.
Which towns / areas do you cover?
I divide my time between Romford and Ipswich where our two factories are.
Which products do you sell?
I don’t sell per se, I help the salesman meet our customers technical requirements. But I’m obviously involved in the technical side of the manufacturing of all of our products - double glazing, doors, conservatories, fascias and soffits.
What do you think consumers are most interested in when it comes to purchasing windows and conservatories?
I often get queries about energy ratings and security, people who are trying to compare quotes often require more technical details to ensure they are comparing like for like.
What’s the best thing about working in the industry?
The people!
What do you do for fun?
I’m really into photography and music and of course spending time with my family. I have two children, aged 14 and 11.
Describe yourself in five words.
Efficient, happy, helpful (occasionally!), reliable, friendly.
If you weren’t in double glazing/conservatories what would you be doing?
I’d love to be able to do photography full time.
Who would you get to play you in a film of your life?
Ben Stiller.
If you could have lunch with anyone, alive or dead who would it be?
Elvis Presley.

Your home is on fire, you can save only one thing – what do you save?
My hard drive (and my family, obviously).
If you were a superhero – what would your superpower be?
I’d love to be able to control time, so I could fit a few more hours in the day.
PVC or Hardwood?
PVC – it’s maintenance free!
What industry improvements do you think will come about next?
I think we’ll see leaps in the thermal efficiency of double glazing, which will allow people to save more money on their heating bills.
I also think that we’ll see greater improvements in security of windows and doors, it’s certainly something which I’m asked about a lot.
Has the internet changed your job?
Yes, it’s now much easier for people to find information – particularly with regard to things like building regulations.
What is the biggest challenge the industry faces?
The pressure to continually innovate - coming up with new ideas, new products, etc.
What are you most looking forward to in the next 12 months
Further new product developments… Oh and Christmas!
Elvis Presley image - wikipedia