Support

Here at SEH BAC, we want to make sure you are 100% happy with the products and service you receive from us. Below we have compiled everything you need to make an informed choice on our products and to find help when you need it.

Our customer service promise

SEH BAC is a company that cares. We care about our customers. We care about the quality of our products and our workmanship, and we care about our good reputation, a reputation that we are proud of as it has been earned by offering good service to our customers over many years. We also care after our work is done by giving you a 10 year guarantee.

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Most frequently asked questions

Do you make your own products?

Yes, all of our products are made in our state-of-the-art 22,000 sq. ft. factory with highly rigorous manufacturing standards. You can rest assured that when you order any home improvement from us it will fit perfectly.

How easy is it to get through to your Aftersales or service team if I have a problem?

Simple. Click through to our ‘Service Request’ page, fill out the form and we’ll get back to you.

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Buying a product through SEH BAC offers you real peace of mind

Customer promise

We're the largest FENSA approved company and have gained the knowledge and experience to provide you with exactly what you need. Our staff are expertly trained to guide and advise you. We offer you a 10 Year Guarantee.

Read Our Customer Promise

Our Accreditations

BSI ISO 9001:2015
BS 7412
Celebrating 45 Years of trading
Fensa
myglazing.com
Glass and Glazing Federation
Trading Standards Institute Approved
Ultraframe Installer
The Glazing Arbitration Scheme
Trustmark
NHIC 2018 Winner
The Master Window & Conservatory installers association
QA National Warranties
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