Help & Support

Here at SEH BAC, we want to make sure you are 100% happy with the products and service you receive from us. Below we have compiled everything you need to make an informed choice on our products and to find help when you need it.

Frequently Asked Questions

Here you will find all the answers to any questions you have on the areas we cover, our accreditations, the products we provide and our finance options.

Request A Service

If you have a maintenance enquiry or want to get in touch with our service team please fill out this form

Customer Care

Discover how important our customers are to us and how we will do our best to help you achieve the home of your dreams

Advice & Guidance

Whether you want to find out how to look after your new windows or what planning permission is required, our guides have it all

Talk directly to the SEH BAC customer service team call 01473 467171

Get in touch with SEH BAC

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Our Customer Service Promise

SEH BAC is a company that cares. We care about our customers. We care about the quality of our products and our workmanship, and we care about our good reputation, a reputation that we are proud of as it has been earned by offering good service to our customers over many years. We also care after our work is done by giving you a 10 year guarantee.

Most Frequently Asked Questions

Do you make your own products?

Yes, all of our products are made in our state-of-the-art 22,000 sq. ft. factory with highly rigorous manufacturing standards. You can rest assured that when you order any home improvement from us it will fit perfectly.

How easy is it to get through to your Aftersales or service team if I have a problem?

Simple. Click through to our ‘Service Request’ page, fill out the form and we’ll get back to you.

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