Privacy Policy

This privacy policy sets out how SEH BAC uses and protects any information that you give SEH BAC when you use this website.

SEH BAC is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

SEH BAC may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This privacy policy was updated on May 2018.

What we collect

We may collect the following information by phone, online, in person, email and direct mail:

  • Name, email address, telephone number, address and postcode
  • Demographic information (preferences and interests).
  • Website browsing information such as page views.

What we do with that information

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • To follow up our service and provide you with a quotation, arrange a home visit or provide designs either by email, telephone or SMS.
  • We may use the information to improve our products and services.
  • To understand your needs and provide a better service
  • We may also use this information to improve our website performance.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you under the Data Protection Act 2018.

If you believe that any information we are holding on you is incorrect or incomplete, or would you like for your information to be removed from our records, please contact us on marketingenquiries@sehbac.com.

Registering a complaint

If at any point you feel we are being unfair or dismissing your rights as an individual please contact us and let us know. If you are still not satisfied, you can make a complaint to a supervisory authority, in this case, being the ICO. To make a complaint please visit the ICO website here; https://ico.org.uk/

Buying a product through SEH BAC offers you real peace of mind

Customer promise

We're the largest FENSA approved company and have gained the knowledge and experience to provide you with exactly what you need. Our staff are expertly trained to guide and advise you. We offer you a 10 Year Guarantee.

Read Our Customer Promise

Our Accreditations

BSI ISO 9001:2015
BS 7412
Celebrating 45 Years of trading
Fensa
myglazing.com
Glass and Glazing Federation
Trading Standards Institute Approved
Ultraframe Installer
The Glazing Arbitration Scheme
Trustmark
NHIC 2018 Winner
The Master Window & Conservatory installers association
QA National Warranties
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